![]() ![]() We choose the current chat model: gpt-3.5-turbo.Ĭopy your OpenAI API Key into the field called: ChatGPT API Key. You can have a chatbot only, then invite agents later, have it pick up only when your live chat agents are offline or miss a chat, or join the same time your agents join.įor ChatGPT Model, you can choose any of the models the OpenAI supports with the Chat API: You can then decide how you want your chatbot to be invited into the chat. In your Chatbot Settings name your bot, choose an avatar for the chat bot and select Chatbot Type of 'ChatGPT with OpenAI'. ![]() Now that you have added Live Chat to Google Chat and created your OpenAI account, click on the Chatbot Settings tab in Social Intents. Add your OpenAI API Key to Social Intents ![]() You also have access to Live Chat reports and integrations you can set up here to send transcripts and leads to your CRM, marketing, or ticketing systems.ģ. You can change where your chats are routed to, change the tab color, add AI to your live chat, or set up 3rd party integrations. To access your settings, select 'My Apps' in the left side bar, then click edit settings on your Live Chat widget. Once you login, you'll see the Dashboard in Social Intents. If you're new to Live Chat, for Google Chat, see this article. Simply click 'Sign in with Google' and use the same email address where you added the live chat app. Once you've added the Live Chat app to a space, you already have an account with us. Next, you can login to your Live Chat account at Social Intents to customize your chat widget settings. Login and Customize your Live Chat Settings You can check and add your billing information here: Otherwise you'll see an error message response like the following from our chatbot integration: The ChatGPT API is only enabled on paid OpenAI plans. Make sure to add Billing Information to OpenAI Now create a new API Key to use in your Social Intents Chatbot Settings for integration. Once logged in to OpenAI, click on your profile and select 'View API keys' If you haven't already, sign up for your OpenAI account here.
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